Betting Rules

Marvel Casino provides online gambling products subject to applicable laws, regulatory requirements and internal controls. These Betting Rules apply alongside the website Terms and Conditions, Privacy Policy, Responsible Gambling information and any special terms displayed for a particular game, event, promotion or payment method. If there is an inconsistency between these documents, the specific rule for the relevant product may apply to that product, while the Terms and Conditions continue to apply generally.

You are responsible for reading and understanding the rules before placing a bet. Rules may explain how a game operates, how a winning result is determined, what happens when a connection is interrupted, and how errors or unusual events are handled. If you are unsure about a rule, do not place a bet until you have checked the available information or obtained clarification through the support options provided on the website.

• You must be legally permitted to gamble and must meet the minimum legal age that applies to you. In Australia, online gambling is generally restricted to people aged 18 or over.
• You must use the website only from a location where access to the relevant gambling service is lawful.
• You must provide accurate, current and complete information when creating and maintaining an account.
• You must keep your login details secure and must not allow another person to use your account.
• You must not place bets on behalf of another person or allow another person to control your betting activity.
• You must not use the service for unlawful purposes, fraud, money laundering, market manipulation or any other prohibited activity.

Marvel Casino may apply account checks, identity verification, age verification, location checks and other compliance controls. A bet or transaction may be delayed, declined, cancelled or reviewed while these checks are completed. Additional information may be requested where required to protect the account, comply with applicable obligations or investigate suspicious activity.

Bets are settled according to the rules published for the relevant game, market or product. The result may be determined by an approved game system, a stated sporting or other event result, or another outcome source described in the applicable rules. Different products may use different settlement methods, result times, void conditions and procedures for correcting errors, so the product-specific rules should always be read before betting.

Where an event is abandoned, postponed, interrupted, changed or affected by an unusual circumstance, the applicable product rules will determine whether bets stand, are voided, are resettled or remain pending. A selection that does not meet the stated conditions for settlement may be treated as void or otherwise handled under the relevant rules. The availability of a market or the display of a price does not override a stated rule.

Marvel Casino aims to maintain accurate and reliable systems, but online services can be affected by telecommunications failures, device problems, software faults, maintenance, incorrect data, delays and other technical issues. If a technical or administrative error affects a bet, balance, result or payment, Marvel Casino may take reasonable steps to correct the error. This may include cancelling an affected bet, correcting a balance, withholding an affected payment or applying the result that should have applied under the relevant rules.

• Do not assume that a failed or interrupted screen means a bet was cancelled.
• Check your account history or confirmation records before attempting to place the same bet again.
• Report suspected duplicate bets, incorrect results or balance discrepancies promptly.
• Keep any relevant reference numbers, dates, times and screenshots available when reporting a problem.
• Do not exploit a known error, pricing mistake, software fault or system weakness.

If a displayed price, balance, result or settlement is clearly incorrect, the error may be corrected even if the incorrect information was visible before the bet was confirmed. Where permitted, Marvel Casino may also restrict access to a product or suspend an account while an issue is investigated. Any review will be handled under the applicable rules and legal obligations.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start and only gamble with money you can afford to lose. Consider setting personal time and spending limits, take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or drugs, or trying to solve financial problems.

• Never chase losses or increase stakes because you are trying to win back money.
• Keep gambling separate from essential household spending and financial commitments.
• Use available account controls, limits, activity information or self-exclusion options where they are suitable for you.
• Ask a trusted person for support if gambling is affecting your relationships, work, study, health or finances.
• Seek assistance from an appropriate gambling support service if you are finding it difficult to control your gambling.

You can stop gambling at any time. If you feel that you need a break or that gambling is becoming difficult to manage, use the responsible gambling tools available through the website or request assistance through the available support channels. A request for a break, limit or self-exclusion may be subject to identity and account checks so that it can be applied correctly. Do not create another account or use someone else’s account to continue gambling during a restriction.

If you have a question about a bet, settlement, account restriction or these Betting Rules, review the relevant product information and contact Marvel Casino through the support options published on the website. When raising an issue, include the account information and transaction details needed to locate it, but do not send passwords or security codes. These rules may be updated from time to time to reflect changes to products, systems or legal requirements. The version displayed on the website at the relevant time will generally apply, subject to any rights you have under applicable law.