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Marvel Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Marvel Casino, open an account, make transactions or participate in online games. Please read them carefully before using the website. By accessing the site or using any service, you acknowledge that you understand and agree to these Terms, together with any additional rules displayed for a particular game, promotion or service.
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1. About these Terms and your responsibilities
These Terms apply to the Marvel Casino website, account services, games, promotions and other features made available through the site. They are intended for players in Australia and should be read with any game rules, promotional terms, privacy information and responsible gambling notices that appear on the website. If a specific rule conflicts with these Terms, the specific rule will apply to the relevant game, promotion or service to the extent of the conflict.
In this review
You are responsible for reading the current version of these Terms before using Marvel Casino. You should also check the rules that apply to a game or offer before participating. Continuing to use the website after an update means that you accept the updated Terms. If you do not agree with any part of them, you must stop using the website and should not open or maintain an account.
Legal eligibility
You must only use Marvel Casino where online gambling is lawful for you. You must be at least 18 years old, or any higher minimum age required by the laws that apply to you. Marvel Casino may request evidence of age, identity, residence or other information before allowing access to an account or particular services. Providing false, incomplete or misleading information is not permitted.
You must not access or use the website if you are located in a jurisdiction where the service is restricted or unlawful. You are responsible for checking the rules that apply to your location and for complying with all applicable laws. Marvel Casino does not invite anyone to use the service in a place where doing so would be prohibited.
Account security
- You may have only one personal account unless Marvel Casino has expressly authorised otherwise.
- You must provide accurate, current and complete information when registering and must update it if it changes.
- Your login details must be kept confidential and must not be shared with another person.
- You are responsible for activity carried out through your account unless you have promptly reported unauthorised access.
- You must not open an account for another person, allow another person to use your account or use payment information belonging to someone else without proper authorisation.
- You must notify Marvel Casino through the available support or account channels if you believe your account or payment details have been compromised.
Marvel Casino may apply reasonable checks to confirm that an account is genuine and belongs to the person using it. An account may be restricted while checks are being completed. These measures help protect players, prevent fraud and support compliance with legal and operational requirements.
2. Verification, deposits and withdrawals
Identity and source checks
Marvel Casino may ask for documents or information to verify your identity, age, address, ownership of a payment method or the source of funds used for gambling. Documents must be genuine, readable and current where relevant. You must cooperate with reasonable verification requests. If required information is not provided, Marvel Casino may delay, decline or restrict a transaction or limit access to an account until the review is complete.
Verification checks may be carried out when an account is opened, before a withdrawal, when account activity changes, or at other appropriate times. A request for information does not necessarily mean that anything is wrong with your account. It is part of maintaining a secure and compliant service.
Deposits
You may deposit funds only through payment methods made available on the website and only where you are authorised to use that method. Deposits must be made by you for your own account. Marvel Casino may reject or return a deposit if it cannot be properly identified, verified or processed. Any available minimum or maximum transaction amounts, fees, processing information and other conditions will be shown through the relevant account or payment page.
You should confirm the details of a transaction before submitting it. Once a deposit has been accepted, it may be available for gameplay subject to account checks, payment processing and any applicable rules. You remain responsible for fees charged by your bank, card provider, payment service or other financial institution.
Withdrawals
Withdrawal requests are subject to account verification, payment processing, game and promotional rules, and any legal or security checks that may apply. Marvel Casino may require a withdrawal to be returned to the original payment method or may use another method available for the account. The method, amount and status of a withdrawal may be affected by information displayed in your account.
You must not use the website to transfer funds to another person, conceal the ownership or source of funds, or conduct activity that appears fraudulent, unlawful or inconsistent with ordinary personal use. Marvel Casino may pause or review transactions where there is a reasonable security, compliance or payment concern. Any decision will be handled in accordance with applicable law and the relevant account information.
Promotions and bonuses
Promotions, bonuses, free plays and other offers are subject to their own terms. Those terms may specify eligibility, activation requirements, expiry, wagering or playthrough conditions, qualifying games, maximum values, withdrawal restrictions and other requirements. You should read the full promotional terms before accepting or using an offer. If a promotion has ended or its conditions have not been met, the benefit may not be available.
Marvel Casino may correct an obvious error, withdraw an offer that is no longer available, or restrict promotional access where there is suspected misuse, multiple-account activity, fraud or a breach of the relevant terms. Promotional terms do not override any legal right that cannot lawfully be excluded.
3. Games, results and acceptable use
Participating in games
You must review the rules, stake information and any displayed conditions before starting a game. A game action may be treated as final once it has been accepted by the system, subject to correction of an obvious error, a technical issue or a requirement of applicable law. You should check your balance and game history regularly and report any suspected error as soon as reasonably possible.
Game outcomes are determined by the relevant game system and applicable rules. You must not attempt to influence a result, interfere with the website, exploit a fault, use unauthorised software or take part in activity designed to obtain an unfair advantage. Automated play, bots, scripts, scraping, reverse engineering and similar conduct are not permitted unless expressly authorised.
Technical problems
Internet connections, devices, browsers, payment providers and other systems may sometimes fail or operate slowly. You are responsible for using a suitable device, maintaining a secure connection and checking that your software is up to date. If a game or transaction is interrupted, do not repeatedly submit the same action without first checking your account or game history.
If a technical error affects a game, balance, transaction or promotion, Marvel Casino may suspend the affected service, correct the error, reverse an invalid entry or take another reasonable step consistent with the relevant rules and applicable law. Where a game has not operated as intended, the outcome may be treated as void or adjusted as permitted.
Prohibited website use
- You must not use the website for unlawful activity, fraud, money laundering, harassment or any purpose unrelated to the services provided.
- You must not upload or transmit malware, harmful code, unsolicited material or content that infringes another person's rights.
- You must not bypass security controls, test vulnerabilities without permission, interfere with other players or disrupt the operation of the website.
- You must not copy, reproduce, modify, publish, sell or commercially exploit website content without permission.
- You must not misuse a promotion, create multiple accounts to obtain an advantage or coordinate activity that defeats the stated purpose of an offer.
Marvel Casino may monitor account and website activity for security, fraud prevention, responsible gambling, service improvement and compliance purposes. Monitoring will be handled in accordance with the applicable privacy information.
4. Responsible gambling, privacy and intellectual property
Gambling responsibly
Gambling should be treated as entertainment, not as a way to earn income or recover losses. You should only gamble with money you can afford to lose and should set personal limits on your time and spending. Never gamble when affected by alcohol, drugs, strong emotions or financial pressure. Chasing losses, borrowing money to gamble and hiding gambling activity can increase risk.
Tools and support options may be available through your account or the website, including deposit controls, activity information, time reminders, breaks or self-exclusion. The available features and how they operate will be explained when selected. A request for a break or self-exclusion should be treated seriously. You must not create or use another account to avoid a restriction.
If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek help from an appropriate Australian support service or qualified professional. If you are concerned about another person's gambling, encourage them to seek support. Marvel Casino may also take steps to identify or respond to signs of harmful gambling, subject to applicable requirements.
Privacy and communications
Personal information is collected, used, stored and disclosed as described in the applicable Privacy Policy. This may include information needed to create and operate your account, process payments, verify identity, protect the service, meet legal obligations and provide customer support. You should review the Privacy Policy before registering.
By using the website, you may receive service messages about your account, transactions, security, responsible gambling tools and important changes. Marketing communications, where used, will be managed in accordance with applicable requirements and available preferences. You should keep your account details current so important notices can reach you.
Website content and intellectual property
The website, including its design, text, graphics, logos, software and other materials, is protected by intellectual property rights. Marvel Casino and its licensors retain those rights. You receive a limited, personal, non-exclusive and non-transferable permission to access and use the website for its intended purpose. This permission ends if your account or access is suspended or terminated.
You may not remove notices, copy substantial parts of the website, frame or mirror the site, or use Marvel Casino branding without written permission. Third-party content, links and services may have their own terms. Marvel Casino is not responsible for third-party services that it does not control, although this does not limit any rights available under applicable law.
5. Suspension, liability, changes and complaints
Suspension and account closure
You may stop using the website and request closure of your account through the available account or support process. Before closing an account, you should check for pending transactions, unresolved questions or remaining funds. Closure does not remove obligations that arose before closure, including obligations relating to payments, verification, disputes or these Terms.
Marvel Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, verification, responsible gambling, payment processing, legal compliance, a suspected breach of these Terms, misuse of a promotion, fraud or other improper activity. Access may also be unavailable during maintenance, technical incidents or changes to a service. Where appropriate, Marvel Casino may explain the reason for a restriction, subject to legal, security and privacy considerations.
Availability and liability
The website is provided subject to availability and may be changed, interrupted or withdrawn. Marvel Casino will take reasonable steps to maintain the service, but cannot guarantee continuous access, error-free operation or compatibility with every device, browser or network. You use the website at your own risk, subject to rights and protections that cannot be excluded under Australian law.
To the extent permitted by law, Marvel Casino is not responsible for loss caused by your failure to protect login details, unauthorised access resulting from your actions, unsupported equipment, network problems, payment provider issues, events outside reasonable control or your breach of these Terms. Nothing in these Terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
Changes to these Terms
Marvel Casino may update these Terms to reflect changes to the website, games, payment methods, security processes, responsible gambling features or legal requirements. The current version will be made available on the website. Material changes will be communicated in an appropriate way where required. If you continue to use the website after the effective date of an update, you accept the revised Terms. If you do not accept them, you must stop using the service.
Questions, disputes and applicable law
If you have a question, identify an account issue or wish to make a complaint, use the support or contact process shown on the Marvel Casino website. Provide enough information for the matter to be reviewed, such as your account details, the relevant transaction or game, the date of the event and a clear description of your concern. Do not send payment passwords or other sensitive security information through an unsafe channel.
Marvel Casino will review complaints in a reasonable manner and may request further information. You should allow the relevant process to be completed before starting duplicate requests. These Terms are subject to the laws that apply to the service and to you. Any dispute will be handled through the applicable complaint, dispute resolution or court process, while preserving any mandatory rights available to Australian consumers.
If any provision of these Terms is found to be invalid or unenforceable, it will be read down or removed to the extent necessary, and the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that Marvel Casino has waived its right to enforce it later.
